Leon Contact at a Glance
4.3 / 5 Rating
This score is based on the opinions of 74,417 people
592K+ Active Users
Many users regularly use accounts and support
765+ Titles
There is enough variety in the app, so you can choose to fit your preference
99.7% Uptime
Leon has been operating steadily since 2022
When is support available on holidays?
On holidays you won't be left stranded if you check the schedule below to quickly know which path to contact first.
| Day | Live Chat | Quick Note | |
|---|---|---|---|
| Friday | 10:00 AM - 10:00 PM | Open | Less busy in the afternoon |
| Saturday | 9:00 AM - 11:00 PM | Open | Login issues are seen quickly |
| Eid Holiday | 10:00 AM - 9:00 PM | Open | Handle payment questions first. |
| National Holiday | 11:00 AM - 8:00 PM | Open | Bonus verification takes longer |
| Sunday | 24 Hours | Open | Fast response like normal days |
| Other days | 24 Hours | Open | Most questions come from Dhaka at this time |
What should you do if there
Open Live Chat
If you write a one-line question, the team can grab it
Provide payment
Providing the last 4 numbers of bKash, Nagad, Rocket makes verification easier
Report login issue
If the password is wrong, resolution starts in 1 minute
Many users first Help Guide Check it; if problems remain, use leon Contact directly.
Where to find leon Help?
Quick answers in chat
This is the fastest path for short questions
Q&A Page
Answers to recurring issues are already available
Email Support
Email works well for sending screenshots
leon App Support
Many issues can be resolved from within the app
How to write about payments?
Keep payment questions concise: specify when the issue occurred, which wallet you used, and whether you are in Dhaka or another city.
If you have questions about bKash, Nagad, Rocket, screenshots help a lot; the team understands the main issue in two messages.
For bonus-related inquiries, write transaction number, time, and account name; this speeds verification and reduces unnecessary replies.
If you want more details. Bonus Terms More FAQ View page
What are users saying?
"Login issue resolved in 10 minutes"
Riyaz, Dhaka
"The answer about bKash was clear"
Nahida, Chattogram
"Understanding the bonus terms has been helpful"
Sumon, Sylhet
"Nagad questions support has responded quickly"
Tasnim, Khulna
"Opening the app made contacting easy"
Mahfuz, Rajshahi
If email reply is late?
Emails don't always arrive right away during busy times; it can take 30 minutes to 2 hours, especially during the night rush.
Before sending a follow-up, check inbox and spam; include 'leon Contact' in the subject to locate the thread
Keep the file small: one screenshot and one short explanation
"Three easy steps to contact"
"Describe the issue"
"In one line, state the subject and account name"
"Attach proof"
"Login, payment, or bonus screenshots speed things up"
"Follow the answer"
"Follow the same steps after the team's next message"
For more work updates leon App Page See, then again "leon Contact" Come back here